Privacy Policy

Privacy Policy

Last Updated: December 2024

At Exam Tutor, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our exam preparation platform.

1. Information We Collect

1.1. Information You Provide:

  • Account registration details (name, email address)
  • Profile information
  • Payment information (processed securely through our payment providers)
  • Study preferences and settings
  • Communications with our support team

1.2. Information Automatically Collected:

  • Usage data (practice patterns, question responses)
  • Performance statistics and progress data
  • Device information (browser type, IP address)
  • Log data and analytics
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for:

  • Providing and personalizing our study platform
  • Generating practice questions tailored to your needs
  • Tracking and analyzing your study progress
  • Improving our AI-powered question generation
  • Sending important updates and notifications
  • Processing payments and maintaining subscriptions
  • Responding to your support requests
  • Analyzing and improving our services

3. Data Storage and Security

We implement appropriate security measures to protect your information:

  • Secure data encryption in transit and at rest
  • Regular security assessments and updates
  • Restricted access to personal information
  • Industry-standard security protocols
  • Regular backup procedures

4. Data Sharing and Disclosure

We may share your information with:

  • Service providers (hosting, payment processing)
  • Analytics partners (for platform improvement)
  • Legal authorities (when required by law)
  • Successor entities (in case of merger or acquisition)

We do not sell your personal information to third parties.

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your session and preferences
  • Track platform usage and performance
  • Improve user experience
  • Analyze study patterns

6. Your Rights and Choices

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request data deletion
  • Opt-out of marketing communications
  • Manage cookie preferences
  • Export your study data

7. Children’s Privacy

Our platform is not intended for users under 16 years of age. We do not knowingly collect information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

8. International Data Transfers

Your information may be transferred and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Data Retention

We retain your information for as long as:

  • Your account is active
  • Necessary to provide our services
  • Required by law
  • Needed for legitimate business purposes

10. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through:

  • Email notifications
  • Platform announcements
  • Website notices

11. Contact Us

For privacy-related questions or concerns, please contact us through our support page.

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